From: Kemp, Shaun
To: Terry Reilly
Hi Terry,
As discussed over the phone, I was really impressed with the quality of your contact products. The original set were manufactured by you from a sketch emailed to you some time ago. We have since ordered a new set from the OEM of the shorting contactor, but found we were unable to use most of the contacts they sent because the contact surfaces were not machined at all (unlike the set we received from SBA). I have instructed my team to send these OEM contacts to SBA to get them machined and improve the quality.
Also your response to our situation and service to us was first class.
Thank You,
Shaun Kemp
Superintendent, E&I Improvement
Surface Operations, Olympic Dam, Uranium CSG
BHP Billiton Olympic Way, Olympic Dam, 5725, South Australia
Shaun Kemp
Surface Operations, Olympic Dam, Uranium CSG
From: Richards, John.C (PTH)
To: Terry Reilly
Terry
We have just installed a set of contacts into one of our regulating transformers and we will monitor them over the next twelve months. We have also used a couple of the braids that you supplied and they fitted ok and the quality was very good.
Regards
John Richards
Manufacturing Co-ordinator HV Systems, Point Henry Smelter.
Alcoa of Australia Limited
Point Henry Road, Geelong, Victoria
John Richards
Alcoa of Australia Limited
Subject: A word of thanks
Terry
Just a few words to thankyou for the quick response in manufacturing the roller contacts we needed for our regulator As with previous contacts manufactured for me, the workmanship was first class.
Regards
Terry Hitchens
Asset Management Coordinator
Lilydale
SP-AUSNET Rowville
Terry Hitchens
SP-AUSNET
To: Terry Reilly
Subject: Parts
Terry,
Received the parts late last Friday, you guys done an amazing job on those parts. Once again thanks to you and your team on job well done, it is dealing with companies like yours that make my job so much easier.
Regards,
Daniel Kleve
Electrical Engineer
South Johnstone Mill
Bundaberg Sugar Ltd
Daniel Kleve
Bundaberg Sugar Ltd